Quote to Order Process
This guide explains the entire process from receiving a quote to placing an order.
- What it is
- A one-page diagram of our process from quote to finished order, with lead times.
- Who it's for
- Creators about to request a quote who want to know what happens next.
- What's inside
- Stage 1, the quote (components, quantities, optional add-on services, shipping plans and Incoterms such as DDP and FOB); stage 2, order preparation (artwork templates, an artwork issue report, prototypes and samples); stage 3, production.
- How to use it
- Read it before your quote call so you know which decisions come when.
Read the text version of this document
Our Quote to Order Process ...and lead time
herotime1.com
Manufacturing + Services 1 Quote
Timescale
Flexible quantity range
Logistics
Materials and alternatives Recipient types
Recommendations to meet your needs
Residential address Amazon HeroTime warehouse 3rd party warehouse
Initial addresses Component size suggestions
Customizable components + other sourced products
Optimize use of material
US CANADA UK AU NZ WORLDWIDE
Flexible Depends on game creator’s timescale!
Shipping plans DDP DDU
CIP FOB
Shipping prices
Optional Add-on services
Calculate approximately, according to various channels and lead times
Kickstarter Support Artwork + 3D design Fulfillment Services Safety Testing Playtesting Rulebook review, and more!
EU
Fulfillment plans Calculate approximate worldwide prices
Quote Stage For additional services chosen
2 Order Preparation Artwork Get customized component templates Consult us on printing file creation Add proper marking and labeling on boxes to pass safety tests Upload files to a built in secure sharepoint folder
5-30 days Depending on print-file quality and components Important: Save time by consulting us regularly on your artwork and print file creation
Receive a comprehensive Artwork Issue Report Authorize + confirm final artwork set up files
Sample Up to 10 prototypes for your upcoming crowdfunding campaign Up to 3 free pre-production samples (One month before mass production starts)
Video and Photo sharing (See the sample on-screen before it ships!)
Shipping Sample to one or multiple addresses Sample Issue Report (For factory floor QC)
Production
5- 30 days Depending on game complexity Shipping
5- 20 days Depending on the channel chosen Revision
Flexible Depends on the publisher
Revisions of artwork files to prepare for mass production
Finalize game weight + carton packing Finalize shipping locations + quantities per location Plan game packaging according to safest shipping channels Pallet Reinforcement Loose Container
Gather stickers + other labels used by warehouses
Sample Stage Prototyping Pay for Crowdfunding campaign prototypes (Get 50% back upon mass production)
Pre-Production Samples 3 samples free of charge upon 50% payment of mass prod. Shipping Express $ Slow to one address* FREE (Up to 20 days)
Slow to multiple addresses $
3 Production
Simple Card games
30 days
Medium Weight games
35 days Order Preparation
Sourcing + buying materials
Prepare shipping documents for all chosen channels Heavy Weight Games
Add and glue barcodes and stickers
45 days Assembly
According to shipping plan
Assemble and package games according to shipping plans
Printing
Heavy Miniature games with molds Photo + video sharing
Throughout the entire process
90 days Important:
Safety Certifications
For all necessary countries Safety Certifications will take 14 days after the completion of mass production
To lower overhead costs you can increase lead time by 20 days
Mass Production Stage Upon completion of mass production the remaining balance of the invoice is paid (Including mass production and Shipping)
Shipping + Fulfilment
Shipping Contact all related shippers Clear Chinese Customs
US, EU and China warehousing for Worldwide distribution + fulfillment
Load on containers
Crowdfunding fulfillment directly to backers
Clear destination customs
Help with Backer Kit pledge manager
Delivery from port to destination warehouse address
Automated Fulfillment Calculators
Available options
Long-term fulfillment + sales growth assistance
CIF DDP DDU
Fulfilment
Fulfilment Stage Crowdfunding fulfillment is paid after confirmation and validation of all addresses, and before the commencement of the fulfillment project Long Term Storage and Fulfillment Pay-as-you-go monthly
Important: Storage charges depend on warehouse location
Game manufacturing made easy for all.
herotime1.com
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Download →Best Time to Produce Your Game
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Download →Prototyping Guidelines
This guide explains what prototypes are, their use, and their limitations.
Download →Sample and Approval Process
The four phases from final artwork to an approved pre-production sample, with timings.
Download →Games We Made Brochure
A portfolio of games we've manufactured, grouped by type.
Download →Hero Time Certifications & Compliance
Our factory certificates and audit results in one PDF: ISO 9001, FSC, GRS, Disney FAMA and amfori BSCI.
Download →