Quality Control Standards

The full component-level defect classification table our QC teams train against — every production step, every material type.

What it is
A 3-page table of our quality control (QC) standards: how we classify defects and what we accept.
Who it's for
Publishers who want to know how we judge quality before and during production.
What's inside
Three defect levels (critical, major and minor) with acceptance limits under AQL (acceptable quality limit) General Inspection Level 2, then component-level defects by production step and material type.
How to use it
Use it to agree quality expectations with your project manager before production starts.

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