Shipping and Fulfillment Fundamentals by Prime Ship

If you have no idea how shipping and fulfillment works, start here.

What it is
A one-page visual guide from our shipping partner Prime Ship to how your games get from the factory to your customers.
Who it's for
Creators new to shipping and fulfilment who are planning how to get their games to a warehouse or straight to backers.
What's inside
Shipping methods (small parcel delivery by express, air or sea; less than container load, LCL; full container load, FCL) with typical transit times, packaging options (cartons, pallets, wooden crates), international shipping terms (Incoterms: DDP, DDU, CIF, FOB, EXW), the six-step journey from factory to final delivery, and the two fulfilment options (direct from the factory by air, or from the destination country by ground).
How to use it
Read it before you ask for a shipping quote so you can choose a method and an Incoterm, then use the backer templates on this page to send your order data.

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yf Prime Ship

Shipping your Products

A Simple Guide

Shipping Methods

We offer various methods to transport your products safely and efficiently.

SPD

This is perfect for smaller shipments and offers different speeds and costs depending on your needs.

Fastest but most expensive. Ideal for urgent deliveries.

A balance of speed and cost. Suitable for most shipments.

Most economical but slowest.

This option uses ocean freight to transport your goods to a distribution facility in the destination country, followed by final delivery via UPS Ground.

Packaging Options

LCL

This is a cost-effective for shipments that don't require a full container. Your goods are consolidated with others to fill a container, which can sometimes increase the delivery time.

FCL

This is the best option for large shipments and offers the most competitive pricing. You can have a full container delivered directly to your warehouse, saving time and money.

We provide a range of packaging options to protect your

goods during shipping. Please communicate your packaging needs well in advance to ensure timely processing.

The most affordable option, suitable for low-fragility items. Your products are placed inside shipping cartons.

3 or 5 layer, soft or hard corrugated cardboard. This is usually done by your factory.

Loose Cartons with Reinforcement. We can add to your shipping cartons some high density cardboard on the sides to protect the carton from external damages. Reinforced cartons are available for per carton.

A more secure option for medium-fragility items, where your goods are placed ona pallet and secured. This option is only available for LCL and FCL shipments.

The most secure option, ideal for high-fragility items like glass. This option is only available for LCL and FCL shipments and is typically used for highly valuable or fragile items.

International Shipping Terms

Understanding international shi is crucial for a smooth shipping

Here's a breakdown of some common terms:

Delivered Duty Paid

Delivered Duty Unpaid

Your Product’s Journe To give you a better understand

pping terms experience.

oN

Cost, Insurance, and Freight

Free on Board

Ex Works

y ing of the shipping

process, here's a simplified overview of the journey your products will take:

At the warehouse, your

Your finished goods are goods are con

carefully collected from the factory and transported to our consolidating warehouse in the origin country,

(Eg. China, Vietnam, Malaysia, Singapore, Germany).

The container is loaded onto a cargo ship and

with other shipments (if using LCL) and loaded into a shipping container.

The container undergoes export customs clearance procedures in Origin’s Country, ensuring all necessary documentation is in order.

solidated

FCL

transported to the destination port.

Upon arrival, the container undergoes import customs clearance procedures at the

The container is transported directly to your address.

destination co

Fulfilment Services

untry. LCL & SPD

The goods are transported to our sorting warehouse in the destination country.

Beyond bulk shipping, we also offer fulfilment services,

allowing you to send individual products directly to your end customers. This means you can ship 1000 products to 700 different addresses with ease.

(Air)

This option ships individual orders directly from the factory / origin country warehouse via air, offering faster delivery times.

We carefully pick and pack individual orders according to your specific requirements.

Our Commitment

x Prime Ship

Ship Smarter. Ship Faster. Zero Hassl

(Ground)

This option ships from our sorting facility in the destination country using ground services like

UPS Ground, FedEx, DPD, or DHL. This is a more economical option for less urgent deliveries.

We create individual labels for each end customer address and ensure cartons are correctly labelled for accurate delivery.

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